“Customer Service is not a department…, it’s an Attitude.”
Service Concepts
Arun is committed to excellent customer services.Arun aim to exceed customers’expectations and achieve total customer satisfaction by continuous improvment actions. To accomplish this,we will strive to be customer-focused,service-oriented and caring in the way we serve our customers,In addition,we will：
Serve our customers with sincerity,courtesy and integrity;
Earn the trust of our customers by being professional and reliable;
Respond promptly to customers’ requests and complains;
Value and respect customers’views and suggestions;
Improve services in our continuous pursuit of excellence;
Care for the community and provide customised services;
Establish and deliver service pledges;
Satisfy customers’need and align our business processes with best practices.
Customers’Visting
